Re: Barcode Scanners

[Theo Fondse]

Hi Vishwa!

We use this system a lot for doing fast Asset Audits, but it also works with 
receiving/dispatching goods etc.:


Key Features & Benefits

 Provides a simple, fast barcode scanning user interface to your Service Desk 
to significantly improve the time required for the following actions:

o Goods Received, Physical Asset Audits, Installs, Moves, Additions of 
infrastructure, Changes of configuration topology, Decommissioning of 
infrastructure.

o Tracking “Break Fix”, “Break and Replace” and “Break and Loan” asset 
movements.

 Runs in real time mode for up to date asset and inventory location tracking

 Includes population of items as well as topology (relationships) linking 
between Configuration Items to the CMDB

 Backend workflow is configurable based on business rules per client and per 
action

 Has offline functionality with auto sync once the connection is re-established

 Input to staging tables for data accuracy verification (configurable option)

 Voice prompt command verification (configurable option)

 “Repeat scan” option for rapid scanning of multiples of the same item

 Associate “parent – child” equipment relationships and allow them to be moved 
as a single entity

 Provides audit trail history

 Works with basic and complex barcodes as well as RFID’s.

It consists of a Remedy ARS application module and a windows application 
installed on any workstation (we use those small netbooks) to connect your own 
scanner device to.

I will send you a summary doc off-list.

Best Regards,
Theo

Sent from my Black/Silver Personal Computer ....

“Try not to become a person of success, but a person of value.” – Albert 
Einstein

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of anurag saxena
Sent: 03 October 2011 16:48
To: arslist@ARSLIST.ORG
Subject: Re: Barcode Scanners

**
Hi Theo,

There is similar need in my organization; can you please explain the setup to 
integrate Barcode stuff with Atrium?

Thank you in advance.

Best Wishes,
Vishwa
AON Hewitt | Remedy Lead

<img src="http://us.i1.yimg.com/us.yimg.com/i/mesg/tsmileys2/01.gif";><font 
color="#4040ff" face="system">HAVE A NICE DAY</font>


From: Theo Fondse <t...@remex.co.za>
To: arslist@ARSLIST.ORG
Sent: Monday, October 3, 2011 4:51 PM
Subject: Re: Barcode Scanners
**
We wrote our own barcode scanning solution and integrated it with Atrium.

Best Regards,
Theo

Sent from my Black/Silver Personal Computer ....
“Try not to become a person of success, but a person of value.” – Albert 
Einstein

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: 30 September 2011 15:06
To: arslist@ARSLIST.ORG
Subject: Barcode Scanners

**
Anyone out there in ARS land familiar with the "Grabba" barcode scanners?

Feedback?

--
Warren R. Baltimore II
Remedy Developer
410-533-5367
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