That's what I thought. When I do this search in the UT, I get 400+ records back, but when I use Soap and the Web Server, only 1 record comes back. I have used my account, and others (just to test).
I might have to create a ticket with BMC. This is supposed to be a very simple web service. Not complicated at all. Not sure why it would only bring back one record? I'll do some more digging. Thanks so much for your help!! Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alejandro Canon Sent: Thursday, October 06, 2011 2:24 PM To: arslist@ARSLIST.ORG Subject: Re: Web Services and Qualifications ** Lisa: Qualification field in GetList method for WS allows you to query all records with a specific condition. It acts like Advanced Search for any AR Form. Therefore you should use exactly same search condition as you would use in AR Form for advanced search. Example: 'Status' < "Resolved" AND 'Category' = "Hardware" Also you may need to consider Company-based restrictions for user account who is used in WS. Multitenancy restrictions also apply for external queries when using AR authentication. HTH, Alejandro De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] En nombre de Kemes, Lisa Enviado el: Jueves, 06 de Octubre de 2011 12:33 Para: arslist@ARSLIST.ORG Asunto: Re: Web Services and Qualifications ** One more question, I'm now only getting 1 record back in Soap UI. Should I get more if I have more? There are 400+ records with this qualification. I'm doing a opgetlist Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: Thursday, October 06, 2011 11:22 AM To: arslist@ARSLIST.ORG Subject: Re: Web Services and Qualifications ** When I saw the STUPID mistake I did, I thought for sure it was just a typo in my email. Nope, when back to soap UI and sure enough I had: use <urn:Qualification>''Category' = "ADMIN"</urn:Qualification> (a double quote at the start of the field name). DOH!!!!! Sorry, and thanks for pointing this out. Just tried it and it's working fine now. Now I can go back to the programmer and officially say "It's working for me!" Thanks again!! Lisa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Alejandro Canon Sent: Wednesday, October 05, 2011 4:38 PM To: arslist@ARSLIST.ORG Subject: Re: Web Services and Qualifications ** Lisa: You should use <urn:Qualification>'Category' = "ADMIN"</urn:Qualification> Single quotes for Field Label and double quotes for Field Value, just like Advanced Search way. HTH, Alejandro De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] En nombre de Kemes, Lisa Enviado el: MiƩrcoles, 05 de Octubre de 2011 17:21 Para: arslist@ARSLIST.ORG Asunto: Web Services and Qualifications ** I set up a simple web service (with OPGETLIST only) for consumption and the user is saying that "nothing it coming back - not even errors" So I created a project in Soap. My Qualification is <urn:Qualification>"Category' = "ADMIN"</urn:Qualification> (Category is included in my Output). But I'm getting the error "ERROR (4558): Qualification line error;" Am I entering in the Qualification correctly? In my qualification box on the Web Service it's XPATH(/ROOT/Qualification) I want the customer to be able to search on any of the fields on the form. ARS 7.1 p7 Oracle 10g Windows 2003. Thanks! Lisa Kemes AR System Developer TE Information Systems Global Infrastructure and Ops +01 717 810 2408 tel +01 717 602 9460 mobile lisa.ke...@te.com<mailto:lisa.ke...@te.com> MS 161-43 P.O. Box 3608 Harrisburg, PA 17105-3608 [cid:image001.gif@01CC84CD.CA281B90]<http://www.te.com/> www.te.com<http://www.te.com/> [cid:image002.png@01CC84CD.CA281B90]<http://twitter.com/teconnectivity>[cid:image003.png@01CC84CD.CA281B90]<http://www.facebook.com/teconnectivity>[cid:image004.png@01CC84CD.CA281B90]<http://www.flickr.com/photos/teconnectivity/>[cid:image005.png@01CC84CD.CA281B90]<http://www.linkedin.com/groups?gid=1591657>[cid:image006.png@01CC84CD.CA281B90]<http://www.youtube.com/teconnectivity> _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
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