OK, Atrium core sp2 was not a problem, but I was doing oob install too. the bmc itsm overlay install is running now, for over 2 hours... I am getting a little concerned.. it appears stuck on task progress, executing.. I do not see anything in the /var/tmp files .. I must be missing something..
but we shall see.. On Tue, Oct 18, 2011 at 10:14 AM, strauss <[email protected]> wrote: > ** > > Sounds like you had better luck than I. I started running the SP2 installs > on my sample data environment which has been stable on some lightweight 2008 > R2 VMs since 7.5, and was upgraded to 7.6, 7.6.03, 7.6.04, and SP1 without > incident. The SP2 ARS installer ran just fine – updated ALL components. > The Atrium installer exploded in a shower of sparks and left the system as > toast; apparently it tried unsuccessfully to restart the AR Service during > the install, and stopped the service but not the process – which remained > connected to the SQL Server, and proceeded to spew some of the coolest error > messages I have seen in a while; here is a selection for your entertainment: > **** > > ** ** > > Mon Oct 17 15:15:26 2011 390600 : Cannot establish a network connection to > the AR System Plug-In server (ARERR 8760)**** > > Mon Oct 17 15:15:26 2011 ITSMT01 (9556) BMC.FILTERAPI.NOE : RPC: > Miscellaneous tli error - System error (Connection refused)**** > > ** ** > > Mon Oct 17 15:15:45 2011 : Action Request System(R) Server x64 Version > 7.6.04 SP2 201110080614**** > > (c) Copyright 1991-2011 BMC Software, Inc. **** > > Mon Oct 17 15:15:45 2011 ProcessMain : Another copy of the server is > already running on the same RPC socket (ARERR 35)**** > > Mon Oct 17 15:15:45 2011 d:*program files (x86)*bmc > software*arsystem*confRemedyMutex390600**** > > Mon Oct 17 15:15:45 2011: AR System server terminated — fatal error > occurred in ARSERVER (ARNOTE 21)**** > > Mon Oct 17 16:04:22 2011 390602 : Cannot establish a network connection to > the AR System Plug-In server (ARERR 8760)**** > > Mon Oct 17 16:04:22 2011 ITSMT01 (9999) RMDY.ITSM.RKM.FILESYSTEM : RPC: > Miscellaneous tli error - System error (Connection refused)**** > > Mon Oct 17 16:04:23 2011 390602 : Cannot establish a network connection to > the AR System Plug-In server (ARERR 8760)**** > > Mon Oct 17 16:04:26 2011 ITSMT01 (22701) > REMEDY.ARDBC.SERVER.ADMINISTRATION : RPC: Miscellaneous tli error - System > error (Connection refused)**** > > ** ** > > Mon Oct 17 16:06:19 2011 390600 : Cannot establish a network connection to > the AR System Plug-In server (ARERR 8760)**** > > Mon Oct 17 16:06:19 2011 ITSMT01 (22701) : RPC: Miscellaneous tli > error - System error (Connection refused)**** > > Mon Oct 17 16:06:20 2011 390600 : Cannot establish a network connection to > the AR System Plug-In server (ARERR 8760)**** > > Mon Oct 17 16:06:20 2011 itsmt01.unt.edu (9999) ARSYS.ARF.REGISTRY : > RPC: Miscellaneous tli error - System error (Connection refused)**** > > Mon Oct 17 16:06:21 2011 390600 : Cannot establish a network connection to > the AR System Plug-In server (ARERR 8760)**** > > Mon Oct 17 16:06:21 2011 ITSMT01 (9556) BMC.FILTERAPI.NOE : RPC: > Miscellaneous tli error - System error (Connection refused)**** > > Mon Oct 17 16:06:22 2011 390600 : Cannot establish a network connection to > the AR System Plug-In server (ARERR 8760)**** > > Mon Oct 17 16:06:22 2011 ITSMT01 (9999) RMDY.ITSM.RLE : RPC: > Miscellaneous tli error - System error (Connection refused)**** > > Mon Oct 17 16:06:23 2011 390600 : Cannot establish a network connection to > the AR System Plug-In server (ARERR 8760)**** > > Mon Oct 17 16:06:23 2011 itsmt01.unt.edu (9998) ARSYS.ARF.FTS : RPC: > Miscellaneous tli error - System error (Connection refused)**** > > Mon Oct 17 16:18:06 2011 : Action Request System(R) Server x64 Version > 7.6.04 SP2 201110080614**** > > (c) Copyright 1991-2011 BMC Software, Inc. **** > > Mon Oct 17 16:18:07 2011 ProcessMain : Another copy of the server is > already running on the same RPC socket (ARERR 35)**** > > Mon Oct 17 16:18:07 2011 d:*program files (x86)*bmc > software*arsystem*confRemedyMutex390600**** > > Mon Oct 17 16:18:07 2011: AR System server terminated — fatal error > occurred in ARSERVER (ARNOTE 21)**** > > ** ** > > So far I am not impressed. Also, the problem with logging in that I have > been fighting in Migrator 7.6.04 – all versions since 7.6.03 – was not fixed > in SP2, so that was no improvement.**** > > ** ** > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ **** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *patrick zandi > *Sent:* Tuesday, October 18, 2011 8:14 AM > *To:* [email protected] > *Subject:* Re: ARS 7.6.04 SP2 Solaris installer Oracle db.**** > > ** ** > > ** This was an upgrade from 7.6.04 SP1 -- forgot to mention.**** > > On Tue, Oct 18, 2011 at 9:05 AM, patrick zandi <[email protected]> > wrote:**** > > OK folks, > ARS 7.6.04 SP2 (released Oct 11) - Oracle 11.iR2 > Solaris 10 I installed, and the installer was pretty intelligent, and I > had 1 minor weird issue, and the fix was odd. Where the page is that asked > for the aradmin and password (put in the password). mine was default for > aradmin however it did not like it when I got to the page that asked for the > system password it says the aradmin password was wrong (you would think that > was already done).. so if you go back 4 - 5 steps and put in the aradmin and > password, then as you move forward : bang it knows the rest and does it > (fairly intelligent). Strange but it went through the install without a > hitch.. > I have not see anything like this in a while.. have not tested fully.. but > wanted you all to know.. we are making progress... > > Thanks BMC > > -- > Patrick Zandi**** > > > > > -- > Patrick Zandi > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
