Hi All, After a year of successfully sending out emails with between 1-4 attachments included, and an html template, the attachments have stopped going out WITHIN our domain. If the emails are sent to a different domain they go out just fine. These are files, contracts, emails etc i.e. multiple formats that are attached by the submitter and sent to the approver for review. All custom forms and workflow. Mailbox outgoing email size is enormous, way above the amount needed per message.
The standard artask attachments are still going out as they should. This only happens on the production server, the very same process, email account, forms, html template etc etc all work beautifully on the dev server. I also tried creating emails on the AR System Email Messages form and attaching one of those very same attachments that did not go out when the email was created systematically and the attachments went out just fine. I got a response from support that the attachment field name needs to be in the template and it needs to match the name of the attachment itself not the field name!!! By the way, exchange logs show that the email message does not change at all from the second it is sent out so it is not a case of the attachments being stripped off and there are no policies that would do that. Version Info: ARS 7.5 patch 3 with SQL 2005 db. Any ideas or suggestions would be very much appreciated. Thanks, Sharon _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
