Is it going to be based on a quarterly subscription? How can we get the
first release as well as subsequent ones, which I expect BMC to keep adding
more products to the list as time progresses.

 

Moe. 

 

From: Mertner, Allan [mailto:[email protected]] 
Sent: Thursday, November 03, 2011 9:39 AM
Subject: Re: ITSM Product Catalogue

 

** 

The intent is to have the product catalog work with 7.6.03 and newer.

 

Allan

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Hocks, Mike (DOT)
Sent: 26 October 2011 22:08
To: [email protected]
Subject: Re: ITSM Product Catalogue

 

** 

So prod cats will be release in 01.2012 for 7.6.04 and newer? 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Matt Laurenceau
Sent: Wednesday, October 26, 2011 9:54 AM
To: [email protected]
Subject: Re: ITSM Product Catalogue

 

** Please continue the online thread on
https://communities.bmc.com/communities/message/209046#209046

Nik (Engineering - talked with him earlier today) and other friends (Product
Mgmt) are ready to weigh in.

 

~ Matt Laurenceau, BMC Software

Senior Community Ambassador, BMC Communities

Follow me  <https://twitter.com/matt_L> @Matt_L

 <http://bit.ly/ProfilesMatt> Google Profiles, Skype:matt.laurenceau

 

On Wed, Oct 26, 2011 at 4:07 PM, Danny Kellett
<[email protected]> wrote:

** 

Hi,

 

Thanks for the reply. I am in contact with those guys who said it will be
released again approx January 2012.

 

Apps seems to be the easiest. But what about hardware and the fact that
Incident, Problem and Change need to have different prod cats to Asset/CMDB?

 

Regards

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Peter Romain
Sent: 26 October 2011 14:03
To: [email protected]
Subject: Re: ITSM Product Catalogue

 

** 

The BMC ADDM guys produced a product catalog for software that the patterns
in ADDM used.

 

This was withdrawn as it was pretty poor but we should expect it to reappear
at some point.

 

BMC has said in the past that the system will include more, better quality
sample foundation data based on ADDM and it would be good to see this
happening.

 

I also start by using the sample data which takes care of most classes. The
more complex ones like computer and product are added to as CI's are brought
in.

 

Using the rule that no CIs are reconciled unless they are normalised should
help keep the product catalog clean.

 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Danny Kellett
Sent: 26 October 2011 13:39
To: [email protected]
Subject: ITSM Product Catalogue

 

** 

Hi list,

 

I just wanted to get a feel for how many of you start from scratch, take the
BMC sample data and add to it, etc?

 

I have always started with the sample set and added from customer to
customer then heavily used aliases for discovery etc

 

I know BMC deployed a set with 7.03 of approx 15k, and now they are scaling
back to a list of approx 4000 (I am told, Matt Laurenceau is kindly
following this up internally)

 

Just wanted to get a feel and hopefully when I get to the bottom of this I
will post the list back to BMCDN if anyone is interested. Bored of
reinventing the wheel every time J

 

Anyway thanks and take care

Kind regards

 

Danny Kellett

Principle ITSM Consultant / SSO Support

 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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-- 

 

~ Matt Laurenceau, BMC Software

Senior Community Ambassador, BMC Communities

[email protected]

Follow me at @Matt_L <https://twitter.com/matt_L> 

Skype: matt.laurenceau 

 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 


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