This is just a configuration setting in "Application Preferences" form.

Thanks
Mahesh
On Tue, Nov 8, 2011 at 9:49 AM, Jason Miller <jason.mil...@gmail.com> wrote:

> ** I haven't research this yet but have thought about doing the same
> thing.  Does it require customization or just a configuration change?
>
> Thanks,
> Jason
>
> On Tue, Nov 8, 2011 at 4:31 AM, Hennigan, Sandra CTR WHS/ITMD/CACI <
> sandra.hennigan....@whs.mil> wrote:
>
>> When the user opens the Asset Management Console, what is the table set
>> to load?
>>
>> The default is Computer Systems. We changed the default to Business
>> Services instead and it made a substantial difference because we only have
>> about 20 Business Services but have thousands of Computer Systems.
>>
>> Thank you,
>>
>> Sandra Hennigan
>>
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] On Behalf Of Jonas Stumph Stevnsvig
>> Sent: Tuesday, November 08, 2011 4:09 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Asset Management Console size issue on midtier
>>
>> Hi Listers
>>
>> I'm having an odd issue.
>>
>> We have two midtier servers connected to one ARS server;
>>
>> For some users, clicking on asset management or CMDB from the homepage
>> produces a window with the toolbar, and a 20px tall view of the requested
>> page - which is unusable.
>>
>> When it happens, it only happens on one of the midtiers, and never in the
>> User tool. It appears that it's always the same midtier. Logging in from
>> another machine produces the same result ... and several users can try from
>> the same machine with the same browser, but not all get the anomaly.
>> Flushing the midtier cache clears the anomaly temporarily.
>>
>> I can see that the div with class PageHolder is getting a Height of 20px
>> - on the erroneous midtier, while on the other it gets a height of 461px.
>>
>> We're running ARS 7.5 midtiers with ITSM 7.6, with internet explorer 8 as
>> the only available browser.
>>
>> Have any of you experienced anything similar?
>>
>> Best regards
>>
>> Jonas Stevnsvig
>>
>>
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>> _______________________________________________________________________________
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>
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