Hi Group Does any know if there is a way to add a Task Group Template with child tasks to a BULK load of Incidents. Yes DMT is a way but my challenge is the Tasks.
Using DMT If I have 100 INC's being created and 1 Task group per incident, these will be fairly easy to fill in the spreadsheets at this point. Its when I fill in the tasks spread sheet, which is the blocker. There is no simple way to copy and paste the rows down in the sheet, because in my situation, there are 5 tasks per task group template. It would be easy if there was only one task. Because there are 5 child tasks per Task group, my challenge is the manual work to paste the Task group and the INC ID every 5 rows. See my point. So question goes out is there some other function or form I could use to automate adding task group templates to the incident. I know using DMT it will not allow you to promote those Task groups without tasks to associate with. That leads me to some other way, I was thinking Incident interface Create form. But I don't think that will allow for task group template creation there. Any others ideas. Thanks JK _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
