We are running ARS 7.6.04sp1 on Win2008 x64 and Oracle 11 x64 in production. The upgrade from 7.5 p3 was tedious whereas I had to run ARS install once, wait for it to fail, apply licensing and remove ARSystemInstalledConfiguration.xml, clean all temp directories and run again. Then upgrade CMDB to 7.6.04sp1 in almost the same manner. 4 hours for AR and 8 for CMDB made for a long night.
However, the system is running great. Queries improved from 1minute returns to 3 second returns. Of course I equate that to 64-bit, not efficient BMC code. :) From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kemes, Lisa Sent: Thursday, November 10, 2011 10:32 AM To: [email protected] Subject: Re: Trying to Install ARS 7.6.04 SP2 on Oracle 11gR2 ** Or maybe we should just download sp1 for now.... Not sure yet. Has SP1 worked for anyone? Thanks! Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of Kemes, Lisa Sent: Thursday, November 10, 2011 11:32 AM To: [email protected]<mailto:[email protected]> Subject: Re: Trying to Install ARS 7.6.04 SP2 on Oracle 11gR2 ** Opening a ticket right now! Thanks! Thanks! Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of patrick zandi Sent: Thursday, November 10, 2011 11:28 AM To: [email protected]<mailto:[email protected]> Subject: Re: Trying to Install ARS 7.6.04 SP2 on Oracle 11gR2 ** Well, you are at least in good company: I would open a ticket right away... a couple of us have sp2 issues as well on 2003/2008 with oracle, upgrades do not work either.. I believe this to be accurate: I am having 2003 64bit with oracle 11i 64bit upgrade issues: it just does not work. But I have not had time to call, in the ticket,,, too busy... Soon I will .. but I am guessing they have an issue... I would love to hear someone say: it worked for me.. but I did ....... On Thu, Nov 10, 2011 at 11:21 AM, Kemes, Lisa <[email protected]<mailto:[email protected]>> wrote: ** We have a 64 bit Windows 2008 Server, Oracle 11gR2 and we are trying to install simply ARS 7.6.04 SP2. The oracle client that our DBA has been installed is OraClient11g (64 bit I believe) and we keep getting this error during installation: I checked the path and it looks OK to me (c:\oracle\Ora11gR2_x64\bin;) and there is nothing in the tnsnames.ora file and if he installed the 64 bit client, the libraries should be there. I checked the compatibility matrix for 7.6.04 and it says that the ONLY client that can be installed is 64-bit Oracle 11g which we installed. Is there anything else I need to check? Lisa Kemes AR System Developer TEIS - USA +1 717 810 2408 tel +1 717 602 9460<tel:%2B1%20717%20602%209460> mobile [email protected]<mailto:[email protected]> 100 Amp Drive Harrisburg, PA 17112 www.te.com <http://www.te.com/> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
