Re: custom error messages (AR System Error Messages form)

[Brien Dieterle]

** Thanks Doug, I did get it working with the Catalog.  I have this bad habit of either not reading the documentation at all, or taking things too literally when I do read them :-).  I'll look into the bug report, since the 7.6 docs do say the same thing. Brien On 11/10/2011 11:22 AM, Mueller, Doug wrote: ** Brien,   The AR System Error Messages form is a DOCUMENTATION form.  It is a form that lists the error messages and should have fields that have a description of each – essentially, all the data that is in the error message guide.  Its purpose is to let you do a lookup on line of an error and its description and what to do about it without having to find a manual and look it up there.  It is not on the system by default because not all customers want this documentation live on the system.  It is your choice whether you import it or not.   The AR System Message Catalog form is the form that allows you to localize and change the strings associated with errors and other things within the system.  You can override any message with your own version of the message (I use message because it could be error, warning, or info messages). This form requires that you have the "localized catalog" option turned on in the system configuration – which it seems you have – for it to be used.  This form is imported into the system by default to be available if you have messages or strings you want to adjust.   So, one form is a documentation form and the other is that active override string form.   From what you are quoting from the documentation, it seems like there may be a documentation error that should be reported.   But, to get what you want, you need to add just the strings you want to override – not every error or message – into the AR System Message Catalog form.   I hope this helps,   Doug Mueller   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brien Dieterle Sent: Wednesday, November 09, 2011 2:02 PM To: arslist@ARSLIST.ORG Subject: custom error messages (AR System Error Messages form)   ** Can anyone else confirm that I'm not crazy?  I was wanting to change the message about floating and write licenses (error num 75) to be something more understandable.  After reading the error messages guide, I went down the wrong rabbit hole.   The guide states this (emphasis mine): AR System Error Messages form The information in this manual is also available through the AR System Error Messages form. You can use this form to search for notes, warnings, and error messages returned by AR System. You can also use this form to modify the message contents that appears to users, to customize the detailed description in the Description field, and to provide helpful notes in the Notes field. So, I went through the process of importing this form def and the data, and modifying the messages that I wanted to customized.  I was surprised that none of my changes were taking effect-- the old messages still came up.  Reading further, and sensing some conflicting information, I decided to create a localized message using the AR System Message Catalog form-- a totally different form than the AR System Error Messages form.  This worked fine.  I'm just very confused-- is the AR System Error Messages form completely worthless?  Why would I bother importing it into AR System if it is simply a reference? Thanks! AR 7.5 patch 7 Windows 2003 32bit Brien _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_