Mike, Is it a load balanced environment? If so, check that you have the correct SERVER_NAME entries configured in ar.cfg or on the IBRSD side.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mike Ziniti Sent: Monday, November 14, 2011 1:18 PM To: [email protected] Subject: IBRSD Plug-in Error All, I'm seeing an error when trying to create new tickets (or update existing tickets) "Cannot establish a connection to the AR System Plug-in server" I validated all the correct lines are added to the ar.cfg file on both of our servers and that the plug-in server is running. The strange thing is that right after initially install it worked fine but after we restarted the services on the servers at a later time we are seeing this error. An ideas? TIA Mike -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/IBRSD-Plug-in-Err or-tp6993491p6993491.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
