David / Matt / Doug,
 
Can either of you provide any details on the release plan for ARS + ITSM 7.7 
and an overview of major new features?
 
I was hoping someone could tell me as we are looking to upgrade to 7.6.04 Q1 
2012 - but if there are any compelling new features / enhancements delivered in 
7.7 particularly concerning usability and performance then we may consider 
jumping to 7.7.
 
It would be great to get your insight and recommendations.
 
(Note: Our current environment is 7.5)
 
Regards, 
 
Andrew Goodall 
Software Engineer | Development Services | jcpenney . www.jcp.com 
<http://www.jcp.com/>  
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