Hi All, I have a really strange request to make but it is a bit of a strange situation. Is there a way to take a large amount of data from a character field and save it as an attachment as a text file?
User sends a template email request with an oversized description. The template puts this information into an unlimited temp field. A filter takes the first 1,000 characters and places it in the Description field and then places the entire temp field contents onto a diary field. What I would like to do is take the temp field contents and put them into a text file and attach the file to the ticket. Any ideas on how to do that? ARS 6.3 patch 20, Oracle 9.2, SunOS 5.9 Said it was strange. Thanks Mark Mark Brittain Remedy Developer NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-317-2897 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
