In pluginsvr_config.xml the default port was 9999 but further down in the file the was set to 1025. In my ar.cfg the only plugin designated as 1025 was Server-Plugin-Alias: REMEDY.ARF.ITSMUtil REMEDY.ARF.ITSMUtil NTREMAPB.corp.radioshack.net:1025
I changed the port to 9999 in both files and now everything is working. Thanks again LJ. It's a good thing that ARSList is here to pick up where BMC Support fails. They had me chasing security issues on the server. I should have known at the first of November when I reported the problem to BMC and they responded with send us filter logs, ar.cfg and armonitor.cfg that this wasn't going to get resolved by them. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Wednesday, December 14, 2011 10:59 AM To: [email protected] Subject: Re: Port 9999 not Listening ** Tommy, The lines from your cfg there are not the definition of the plugins...that is done in your pluginsvr\pluginsvr_config.xml config file. That is what tells your java plugin server to run on what port, what plugins are configured and such. And you will find the log for that plugin server located at arserver\db\arjavaplugin.log (or elsewhere, if your cfg file specifies, but that's the default location) From: Action Request System discussion list(ARSList) [mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of Tommy Morris Sent: Wednesday, December 14, 2011 9:46 AM To: [email protected]<mailto:[email protected]> Subject: Port 9999 not Listening ** ARS 7.6.04sp1 Windows 2008 x64 I am having a hard-to-track-down issue on my Production AR Server. Port 9999 is not listening but there are no errors in any of my logs saying that the plugin did not start. Here is the snippet of my ar.cfg that shows that the port should be active or there should be an error somewhere. My DEV and QA environments are setup the same as Prod but everything is working there. Server team says that there is nothing on the server that would not allow that port to be used. All of the other plugin ports are working fine. Server-Plugin-Alias: ARSYS.ARF.REGISTRY ARSYS.ARF.REGISTRY NTREMAPB.corp.radioshack.net:9999 Server-Plugin-Alias: ARSYS.ARDBC.REGISTRY ARSYS.ARDBC.REGISTRY NTREMAPB.corp.radioshack.net:9999 Server-Plugin-Alias: ARSYS.ARDBC.ARREPORTENGINE ARSYS.ARDBC.ARREPORTENGINE NTREMAPB.corp.radioshack.net:9999 Server-Plugin-Alias: ARSYS.ARF.QUERYPARSER ARSYS.ARF.QUERYPARSER NTREMAPB.corp.radioshack.net:9999 Server-Plugin-Alias: ARSYS.ALRT.WEBSERVICE ARSYS.ALRT.WEBSERVICE NTREMAPB.corp.radioshack.net:9999 Tommy Morris RadioShack Corp. RSTS Remedy Administration Support Sr. Remedy Developer/ Cert. CMDB Specialist 817. 415.6898 _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
