There's also some garbage collection parameters you can add to the java
console:

-XX:PermSize=256m

-XX:+UseCompressedOops

-XX:+UseParallelGC

 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rick Sharp
Sent: Thursday, December 15, 2011 9:56 AM
To: [email protected]
Subject: ARS Tomcat Slowdowns are Crippling Us......HELP !

 

** 

Hi All

 

We have a new ARS 7.604 instance with incredible slow MidTier
performance every 3 days. Tomcat sucks up 3GB+ RAM and 53% CPU (today)
and cripples the MidTier. Restart Tomcat and all is fine for 2 days.
Unacceptable to our 200 IT users and is killing us. Our base of 4800 end
users touches Remedy via our Kinetic front end, which is never an issue;
just the MidTier for IT Staff. 

 

Any help is much appreciated !!!!

 

Specifics:

 

We are running Tomcat for ARS and Tomcat for Kinetic, as separate
services. The ARS Tomcat runs away with Memory and cripples us at 3GB,
while CPU is fine with its service. Kinetic's Tomcat is fine.

 

IBM x3650 VM for MidTier as well as ARS 

**SQL is hosted on a separate W2K8 VM 

Windows 2008 x64 bit

Quad Zeon 2.26GHz

6GB RAM

J2SE Dev Kit 5.0 Update 22

J2SE Runtime Environment 5.0 Update 22

Java 6 Update 27 x64 bit

Java 7 Update 1

Java SE DevKit 6 Update 27 x64 bit

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