What version are you on? If it's 7.6.x (not sure about previous) you need to 
open a form called SRS:SRCLaunchURLBuilder in the User Tool and configure the 
SRD's to open in context via a specific generated URL. 
There's more info in the SRM 7.6.04 Admin Guide. Page 320!

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Brian Schwieder
Sent: Thursday, December 15, 2011 2:09 PM
To: [email protected]
Subject: SRM - Link directly to a service request form

Is it possible to create a hyperlink directly to a SRM form without requiring 
end users go through the request entry portal?

If so, how is that URL formated?

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