Our production server started throwing Malloc failed on server (ARERR 300)
errors yesterday. After looking into the Filter logs I noticed that they
were full of the below entery. I checked Dev Studio for any changes to to
Filters, Escalation and found none. It looks like something is trigger
the filter to run on all Incidents to create a record in KMS_DataExchange.
Last night there were about 5000 records with the first one started at
12/18/2011 11:58:36 PM. This morning I check to see how many were created
over night and I found that yesterday records were deleted and the newest
record was dated 12/20/2011 12:01:28 AM. I checked the Escalation log and
did not see anything that would have fired that would have deleted all the
records.
I also checked our QA and Dev Servers and they are also creating
KMS_DataExchange records but only if a incident is created or Modified and
also the records from yesterday were deleted over night
Has anyone seen this before or knows anything on it
Start filter processing (phase 1) -- Operation - GET on KMS:DataExchange -
000000001303981
<FLTR> <TID: 0000011436> <RPC ID: 0002157980> <Queue: Fast >
<Client-RPC: 390620 > <USER: Demo > /* Tue Dec 20 2011 07:43:54.3460 */
End of filter processing (phase 1) -- Operation - GET on
KMS:DataExchange - 000000001303981
<FLTR> <TID: 0000066264> <RPC ID: 0002157981> <Queue: Fast >
<Client-RPC: 390620 > <USER: Demo > /* Tue Dec 20 2011 07:43:54.3620 */
Start filter processing (phase 1) -- Operation - GET on
KMS:DataExchange - 000000001303982
<FLTR> <TID: 0000066264> <RPC ID: 0002157981> <Queue: Fast >
<Client-RPC: 390620 > <USER: Demo > /* Tue Dec 20 2011 07:43:54.3620 */
End of filter processing (phase 1) -- Operation - GET on
KMS:DataExchange - 000000001303982
<FLTR> <TID: 0000032848> <RPC ID: 0002157982> <Queue: Fast >
<Client-RPC: 390620 > <USER: Demo > /* Tue Dec 20 2011 07:43:54.3780 */
Start filter processing (phase 1) -- Operation - GET on
KMS:DataExchange - 000000001303983
<FLTR> <TID: 0000032848> <RPC ID: 0002157982> <Queue: Fast >
<Client-RPC: 390620 > <USER: Demo > /* Tue Dec 20 2011 07:43:54.3780 */
End of filter processing (phase 1) -- Operation - GET on
KMS:DataExchange - 000000001303983
7.5.00 Patch 003
Windows Server 2003
SQL -- Oracle
_____________________________________________________________________________________
John Atherly | APC by Schneider Electric | Information, Process &
Organization (IPO) | Remedy Administrator / Developer
Phone: +305-266-5005 ext. 237 |
Email: [email protected] | Site: www.apc.com/ | Address: 703
Waterford Way, Suit 850, Miami, FL 33126 USA
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