Hi,
Not everyone has access to the database directly.
As soon as you change anything directly in the database, you make your
system "unsupported" by BMC. If you know what you are doing, this is no
real problem.
Some data types are not readily accessed directly via database tools.
Going through the API gives you a lot of advantages.
If for example you want to add a new record directly in the database, you
have to update the Tx, Hx and Bx tables as well as arschema->nextid. You
will also need to make sure no one else snatched your nextid before you
commit your change.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> I normally connect directly to the database to see all fields
>
>
>
> On Mon, Jan 9, 2012 at 20:57, Support <[email protected]> wrote:
>
>> ** **
>> We are currently working on an ARSmarts Data Manager module. It will
>> not
>> "replace" the User Tool, but it will offer useful functionalities:
>> - presentation of the AR System data in "table" format (meaning the
>> fields
>> are column, the records are lines)
>> - access all the fields (even hidden fields, even fields in no View,
>> ...)
>> - access to all the Forms (even hidden, ...)
>> - search, create, modify records one by one or in bulk
>> - connect to multiple servers in one session, copy an paste records
>> - ....
>>
>> The goal of the ARSmarts Data Manager is to provide to the "super-users"
>> or to the "managers" of ARSystem applications (ITSM and other) a way to
>> get
>> to their data quickly and efficiently, without all the visual bells and
>> whistles.
>>
>> This tool is currently under development, and a brief demo was given at
>> the WWRUG11. We are currently working on it and hope to release a
>> version
>> in Q2 2012.
>>
>> Hope this helps.
>>
>> Kaïs
>> [email protected]
>>
>> On 9/01/2012 02:06, Schon, Stuart wrote:
>>
>> **
>>
>> No****
>>
>> ** **
>>
>> But a somewhat equivalent tool for restricted use by the
>> administrators/data loaders and testers of w/f changes. The mid-tier
>> sucks
>> for debugging. Direct navigation is also poor ****
>>
>> ** **
>>
>> So many of the forms/functions are still not navigatable/accessible via
>> the midtier that I often need to revert to the old UT.****
>>
>> ** **
>>
>> *Stuart Schon**
>>
>> *****
>>
>> *From:* Action Request System discussion list(ARSList) [
>> mailto:[email protected] <[email protected]>] *On Behalf Of *Fannin
>> *Sent:* Saturday, 7 January 2012 11:56
>> *To:* [email protected]
>> *Subject:* Re: POLL: would you like the user tool back (7.6.04)****
>>
>> ** **
>>
>> ** YES
>>
>> ****
>>
>> -----Original Message-----
>> From: Dariusz Kuzara <[email protected]>
>> <[email protected]>
>> To: arslist <[email protected]> <[email protected]>
>> Sent: Tue, Jan 3, 2012 11:31 am
>> Subject: Re: POLL: would you like the user tool back (7.6.04)****
>>
>> ** Yes, yes, yes
>>
>>
>>
>> ****
>>
>> ** Curiosity poll:
>> Of those who have tested, or used 7.6.04 ((only)) please:
>>
>> Would you like to see the user tool come back? (don't need comments::
>> just yes or no: OR yes yes yes to show your support is allowed.. lol)
>>
>> yes or no:
>>
>>
>> I am not saying it is going to happen: I am not giving any indication it
>> ever will ! I know nothing:: just asking..
>>
>> --
>> Patrick Zandi
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
>>
>> ** **
>>
>> --
>>
>> Regards,
>> Dariusz Kuzara****
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_****
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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>
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