Hi Roger/Misi, How do we delete the overlay? The object appears only once under Base,Custom,Overlay in search.
Regards, Nithin On Wed, Jan 11, 2012 at 12:59 AM, Misi Mladoniczky <[email protected]> wrote: > Hi Roger, > > This last comment really feels wrong. > > The whole idea behind overlays, is that you should be able to import a > base-definition supplied by BMC underneath your overlay. > > The key issue here is "underneath". If we want to restore the original, as > in this case, just delete the overlay, and it will revert back to your > original. > > The error you are getting seems wrong though. Something may be corrupt > with your overlay/basesform in the AR System database repository. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > Have you deleted the Overlay you created. You cannot import a base object > > that does not have an Overlay into a server where the base object has an > > overlay. > > > > > > > > -----Original Message----- > > From: Nithin Vinod Kumar <[email protected]> > > To: arslist <[email protected]> > > Sent: Tue, Jan 10, 2012 2:45 pm > > Subject: Def Import problem with Incident form in 7.6.04 > > > > > > ** Hi, > > > > I have a customized the incident form in our dev server using overlays. > > > > We noticed that the buttons and bitmaps of the incident form are not > > visible now with some alignment issues. > > > > We tried to revert this by taking a def file of Out-of-the-box incident > > form for a QA/Test server and tried to overwrite the existing customized > > incident form in dev server. > > > > (such as to make the incident form as OOTB once over-written). > > > > But when i try to import the def file, i get "SQL operation failed during > > import" with some field ID (different ID on 2 diff occasions and these > are > > not found on the incident form). > > > > I have tried all options during import and tried to swith modes between > > best practice customization mode and Base development but no avail. > > > > What could be the reason and possible solution to overcome this? > > > > Regards, > > Nithin > > > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
