If you are going to 7.6, you should wait on any bulk article loads until after going to 7.6. I'm talking both canned and anything loaded into the old RKM system. The conversion process is quite buggy.
Sent from my iPhone On Jan 11, 2012, at 3:13 PM, "Martinez, Marcelo A" <[email protected]> wrote: > Hello List, > We are looking into implementing a Knowledge mgmt system.. currently looking > into Remedy's.. what are other applications that you are using out there and > how well does it integrate with ITSM? Did you buy canned KB articles? (i.e. > MS office/SAP related, etc.) > > We are running ITSM 7.0.03 going to 7.6.x in the coming months... > > > Thanks Listers > > Marcelo > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
