Gavin: I was surprised you admitted to not being a very good developer given 
your experience with XPath, which I would argue isn't on page 1, 2, 3 or 4 of 
the "How to script" guide. 

I return to my original argument: I don't think it's beyond the wit of the 
majority of people to fiddle with script, and if Developer Studio stored 
workflow in a file (per form), then it would take AR System to a new level. One 
can still point and click, but they could start to do far more interesting 
stuff too.

Everything's a Java plugin these days, and invoking Java plugins for simple 
tasks results in a slower AR System. And let's not forget the "Run process" 
functionality, which has acted like a pseudo scripting input for as long as I 
can remember, ie if there's no workflow for it, we'll use a run process event. 
How long is the list of run process events these days?

With the point and click interface being slowly overtaken by Java plugins, 
random run process events, C (eugh) plugins, etc., isn't it time everything was 
cleaned up in favour of a modern, standard, widely used scripting language to 
represent workflow? And I state very clearly, the point and click interface 
would be used to drive this workflow, removing no existing functionality.

For those who fancy a trip back in time, I recall Mid Tier 5 and 6.0 had a 
workflow engine built into it. The workflow was sent to the browser in 
structures, and a Javascript workflow engine "ran" it. This was very, very 
slow. So in 6.3, a bright spark decided to replace it with the simple principal 
of writing out workflow as Javascript, and it got a lot faster. At that point, 
the schema tables could have begun retirement.

I wonder how much money BMC has spent trying to re-invent the wheel with 
overlays, when a scripted solution would have been cheaper and brought many 
benefits - not least an end to the 30 minute start up times for ITSM 7.6.04.

If BMC want to give JSS a pile of money, we'd be happy to write it for them :-) 

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