As long as the proxy is handling it's stuff.Remedy shouldn't need anything special, unless you have specific reasons within your application to need that information.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Anderson, Doug Sent: Friday, January 13, 2012 10:37 AM To: [email protected] Subject: Does arserver need true IP of client instead of proxy IP? ** Running ARS 7.1 (yep an oldie but a goodie). Moving to new virtual servers with a "proxy model" such that arserver would, by default, see an IP address associated with the virtual server backend rather than the client's true IP address. Will that work OK or do we need to configure the virtual server to "send the real client IP in another header field if Remedy needs it and can read it from there"? (The quotations above are from an email from our server jockey, so I passed along her terminology.) Thanks for any feedback. Doug Anderson Mayo Clinic Rochester, MN _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

