Was there any information in the arimportcmd log file? It should be created in the same directory as your .arx file.
-Chris From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Bhupesh Gupta Sent: Monday, January 16, 2012 3:50 AM To: [email protected] Subject: Service Target Import issue ** server 7.6.04 SP1/SP2 friends - While importing Servoce targets (a export from SLM export/import utility) file, there is nothing happening. Not a single record getting imported/ Below is logfile text.. can you please help here 12:09:48 16 Jan 2012 ****************************************************************************************************************** 12:09:48 16 Jan 2012 12:09:48 16 Jan 2012 BMC Service Level Management Application 7.6.04.0100 12:09:48 16 Jan 2012 Import/Export/Delete Utility 12:09:48 16 Jan 2012 Copyright 1991 - 2011 BMC Software, Inc. all rights reserved 12:09:48 16 Jan 2012 12:09:48 16 Jan 2012 Begin SLM Import/Export/Delete Utility. 12:09:48 16 Jan 2012 12:09:48 16 Jan 2012 Input Parameter: COMMAND = Import 12:09:48 16 Jan 2012 Input Parameter: SERVER = vmars 12:09:48 16 Jan 2012 Input Parameter: TCPPORT = 0 12:09:48 16 Jan 2012 Input Parameter: OVERWRITE = No 12:09:48 16 Jan 2012 AR Install Path = F:\Program Files\AR System 12:09:48 16 Jan 2012 AR Config Path = F:\Program Files\AR System\conf 12:09:48 16 Jan 2012 Input Parameter: DATA-FILE = C:\OLAs.arx 12:09:48 16 Jan 2012 Input Parameter: LOG-FILE = C:\OLALog.log 12:09:48 16 Jan 2012 12:09:48 16 Jan 2012 Initialized access to AR system. 12:09:48 16 Jan 2012 Set Object IE Status to Processing at Schema SLM:ExportImportDeleteStatus 12:09:48 16 Jan 2012 Path for rik command = F:\Program Files\AR System\ 12:09:48 16 Jan 2012 Status - Begin importing SLM Meta Data. 12:09:48 16 Jan 2012 Debug Only - cmdLine = "F:\Program Files\AR System\..\BMCSLMInstallJVM\bin\java" -DisRik=1 -cp "F:\Program Files\AR System\arapi7604_build002.jar";"F:\Program Files\AR System\log4j-1.2.14.jar";"F:\Program Files\AR System\arapiext7604_build002.jar" com.bmc.arsys.apiext.data.DataImport -h 1 -g 1 -x "vmars" -a 0 -u "Remedy Application Service" -p "********" -o "C:\OLAs.arx" -l "C:\OLALog_arimportcmd.log" -D "0" 12:09:48 16 Jan 2012 Please check the importcmd log file is OK nor not 12:09:48 16 Jan 2012 12:09:48 16 Jan 2012 Status - End importing SLM Meta Data. 12:09:48 16 Jan 2012 Also see additional Log File C:\OLALog_arimportcmd.log for result 12:09:48 16 Jan 2012 Set Object IE Status to Done Processing at Schema SLM:ExportImportDeleteStatus 12:09:48 16 Jan 2012 Finish - Import SLM meta Data 12:09:48 16 Jan 2012 12:09:48 16 Jan 2012 End SLM Import/Export/Delete Utility. 12:09:48 16 Jan 2012 rds, Bhupesh Gupta _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
