Remedy/Business Process SME - Requisition ID 029559 USA-Maryland-Ft. Detrick
Interested in this position please use the following link to Apply Online: https://l3com.taleo.net/careersection/l3_int_us/jobdetail.ftl?job=029559 Description L-3 STRATIS has an immediate opening for a BMC Remedy Developer in Frederick, MD. The Remedy Developer will be a key resource to the ITSM Enterprise Remedy Team. Focus is on the design, development, maintenance and support of BMC Remedy applications, both custom and out of the box. Ideal candidates will have a strong knowledge of the ITSM/CMDB applications. Key responsibilities will include transforming business requirements into designs, design applications and enhancements within the Remedy environment. Remedy Developer will function in a classic consulting style position. Main Responsibilities: • Develop and customize the Remedy application according to specifications using BMC Remedy's Developer Studio • Participate in requirements gathering and perform analysis, design, development, testing and deployment of new customers/workflow • Adhere to Remedy Architect defined development standards and change processes • Provide development documentation and coordinate moving code between development • Provide support for the ITA Service Desk and interact with users in identifying and resolving Remedy issues. • Coordinate with users to demonstrate new functionality and conduct user acceptance testing • Integrate outside Databases to the proper areas of the BMC Remedy Application • Assist with software upgrades and maintenance upgrades on all Remedy/Web servers. • Assist in configuring and installing Web servers to deploy Web-based access to Clients, as well as, web reporting capabilities • Design, customize and develop custom reports utilizing Crystal Reports and Remedy's report writer • Assist in developing training documentation and help facilitate formal training sessions for medium to large groups of users • Troubleshoot issues and defects within the Remedy application Qualifications •8+ Years Experience with BMC Remedy AR System •8+ Years Experience as a BMC Remedy Consultant •Remedy Approved Consultant or Remedy Master Developer preffered •Extensive Experience with ITSM Applications •Extensive Experience with BMC Atrium CMDB •Strong Knowledge of SQL and Oracle Databases •Ability to Train/Develop Training Materials •ITIL Foundation Certified •Strong Verbal and Written Communication Skills 8570 Compliant at IAT Level 2 or above preferred; if not compliant then ability to obtain compliance with 6 months from date of hire Other Qualifications: •Ability to interact professionally with a diverse group including executives, managers, developers, and subject matter experts •Ability to convert technical knowledge into easily understood terms •Strong organizational, problem-solving, and analytical skills • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm • Ability to work on complex projects with general direction and minimal guidance •Ability to work independently and as a member of various teams and committees •Excellent client relationship skills •Excellent at multi-tasking and working well under pressure •Proven ability to produce quality products and meet deadlines •Creative, flexible, and innovative team player We offer a competitive benefits package to include: paid holidays, paid time off, medical, dental, vision, flexible spending account, long and short term disability and company paid life insurance, 401(k), Employee Stock Purchase Plan, referral bonuses and tuition reimbursement. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing to include background checks. US Security Clearance Required: Secret Schedule: Full-time Shift: Day - 1st Travel: Yes, 10% of the time Organization: STRATIS Refer a friend for this job Interested in this position please use the following link to Apply Online: https://l3com.taleo.net/careersection/l3_int_us/jobdetail.ftl?job=029559 Thank you, Heather (Brown) Allen Remedy Approved Consultant | BMC Channel Partner Manager L-3 STRATIS - Powered by Excellence [email protected] | www.L-3com.com/STRATIS _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
