I recently used a demo copy of dynaTrace which overlaps some with Fiddler, but seemed to give a lot better information in terms of what is causing performance bottlenecks and displaying it in a graphical format. I'd suggest going to their site and trying the demo to see if it fits your needs. It's not free, but I seem to recall that it wasn't that expensive.
Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Andrew C Goodall Sent: Thursday, January 19, 2012 3:17 PM To: [email protected] Subject: best way to benchmark performance of ITSM functionality ** We're planning an upgrade to 7.6.04 from 7.5 - the main driver is for improved client performance, namely web client since in 7.6.04 that is all the client can use. Can anyone provide any insight on what the best tools / approaches would be for measuring client web performance of ITSM functionality? When we moved to 7.5 we investigated using HP QTP but unfortunately our HP testing professionals found that BMC's web architecture was not conducive to using our enterprise testing tool compared to other Off The Shelf .Net or java web applications. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

