Two options we have seen from BMC are DSO and custom scripts, both require 
custom mappings for  each of  ~1000 regular forms.  Additionally, structure 
changes would need to be maintained in custom mappings when customizations, 
patches, and upgrades are installed.  Since BMC no longer includes the change 
details in ITSM patch release documentation, both solutions are problematic.

There are database level products that allow some mining of the redo logs and 
should give a hybrid replication/archive functionality.  One strategy under 
development is strip purge job deletes from the redo logs and propagate all 
other data/structure changes.  Two products that we have encountered are Oracle 
Golden Gate and IBM Change Data Capture (neither is in use yet and this is not 
an endorsement or recommendation).


Matthew Kunkel Systems Engineer
Phone 479.277.3392
[email protected]

Walmart
805 Moberly Lane, MS32
Bentonville, AR 72716
Save money.  Live better.




From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of patchsk
Sent: Tuesday, January 24, 2012 2:19 PM
To: [email protected]
Subject: Archiving strategy on ITSM 7.6 +

**
We just started to looking at archiving our production data.
We are currently in ITSM 7.6.03.
With so many related forms to main forms, it would be tricky and take 
significant effort to properly draw the archiving plan like
which forms need to archived in which order so that relationships are carried 
over so that a closed incident will be moved to a different server or a 
different form
with all of its relationships in tact.
Anyone done this already, if so can you provide a few details on the strategy 
you followed.
DSO is another option we are looking at it but have not made decision yet.
We can not use DB level replication because if we delete a record in production 
then it will delete it from replicated database also.

Seems like from BMC knowledge base it is not supported and cannot provide any 
guidelines.
But we cannot just keep storing the data in production.

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