29-Jun-2011             BMC Atrium Core 7.6.04 online documentation, including 
integrations information, how to contact support, and the full BMC Atrium Core 
7.6.04 documentation set.         HTM

https://docs.bmc.com/docs/display/ac7604


-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.
 
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-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of remedy lee
Sent: Friday, January 27, 2012 6:52 AM
To: [email protected]
Subject: Re: Atrium Integrator questions

Thanks!

Now why is it so hard to find the documentation on AI?
I remember seeing it and it was web based.
But now I can't find it anymore.

Could someone point me in the right direction?

I will try to figure out integrator and see how it could be used to
integrate SAP.

thanks again.  i might have more questions later though. hehe

On Jan 27, 8:58 am, Jarl Grøneng <[email protected]> wrote:
> Hi,
>
> Yes, AI can do that. AI is much more flexible that AIE, and you just
> create another step to enrich your data
>
> --
> J
>
> 2012/1/26 remedy lee <[email protected]>:
>
>
>
>
>
>
>
>
>
> > Hi,
>
> > I'm familiar with AIE but not with AI.
>
> > I have a client that has a database (Oracle) with all their purchase
> > records.
> > They created a view to gather the columns I need to push to the CMDB.
> > This view does not have a Product Type or something to identify what
> > the item is other than Description.
>
> > Can I build a job in Integrator to take that big list of items and
> > push to the appropriate CI Class depending on the Description(which
> > kind of matches up to the Product Catalog)?
>
> > Or do I have to build some filter/query to only import Computer
> > Systems into BMC_ComputerSystem and Printers into BMC_Printer?
>
> > I'm trying to tell the client that I need a product type in their view
> > to easily import the record.
> > But they were told that Integrator can do this and sort out the CI
> > Class in the Integrator tool.
>
> > I hope that makes sense.
>
> > Any guidance would help.
>
> > ___________________________________________________________________________ 
> > ____
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> > attend wwrug12www.wwrug12.comARSList: "Where the Answers Are"
>
> ___________________________________________________________________________ 
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