29-Jun-2011 BMC Atrium Core 7.6.04 online documentation, including integrations information, how to contact support, and the full BMC Atrium Core 7.6.04 documentation set. HTM
https://docs.bmc.com/docs/display/ac7604 -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of remedy lee Sent: Friday, January 27, 2012 6:52 AM To: [email protected] Subject: Re: Atrium Integrator questions Thanks! Now why is it so hard to find the documentation on AI? I remember seeing it and it was web based. But now I can't find it anymore. Could someone point me in the right direction? I will try to figure out integrator and see how it could be used to integrate SAP. thanks again. i might have more questions later though. hehe On Jan 27, 8:58 am, Jarl Grøneng <[email protected]> wrote: > Hi, > > Yes, AI can do that. AI is much more flexible that AIE, and you just > create another step to enrich your data > > -- > J > > 2012/1/26 remedy lee <[email protected]>: > > > > > > > > > > > Hi, > > > I'm familiar with AIE but not with AI. > > > I have a client that has a database (Oracle) with all their purchase > > records. > > They created a view to gather the columns I need to push to the CMDB. > > This view does not have a Product Type or something to identify what > > the item is other than Description. > > > Can I build a job in Integrator to take that big list of items and > > push to the appropriate CI Class depending on the Description(which > > kind of matches up to the Product Catalog)? > > > Or do I have to build some filter/query to only import Computer > > Systems into BMC_ComputerSystem and Printers into BMC_Printer? > > > I'm trying to tell the client that I need a product type in their view > > to easily import the record. > > But they were told that Integrator can do this and sort out the CI > > Class in the Integrator tool. > > > I hope that makes sense. > > > Any guidance would help. > > > ___________________________________________________________________________ > > ____ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug12www.wwrug12.comARSList: "Where the Answers Are" > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug12www.wwrug12.comARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

