Most everyone on the list has experienced that at one point or another. Look in the arerror.log and see if there is a stack trace or report of a crash of arserverd. That is the most common cause: arserver crashes, armonitor restarts, while starting up, the application server is inaccessible. Short of that, take a look at your server statistics and see if there are queue blocked items. There are many more potential causes. Check those first as they are the most common causes.
Axton Grams On Tue, Jan 31, 2012 at 11:44 AM, Bob Jewell <bob.jew...@caridianbct.com>wrote: > Has anyone else experience this issue where the Remedy users are unable to > access any applications from the web or user tool. This seems to happen to > us once a week since installing SP 2 for AR Server. We are running AR > server on a Windows 2008 R2 server with MS SQL 2008 R2 database. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
