I have an SRD that has 3 questions with several options. Depending on the answer from the user to those three questions, I determine the tasks needed and using a variable on the PDT, the process determines which Work Order template to attach. This is working fine. However, the number of different tasks along with the possibility of answers, bring the total number of WO templates to be created to 28 different templates with respective embedded tasks that represent the user's answers. As you can see this requires a great deal of maintenance. My alternative approach is to create the tasks on the fly once the SRD is submitted and the WO has already been created. So I was wondering if anyone had to do that or not. Any ideas or thoughts would be highly appreciated.
Environment details ARS 7.5.04 ITSM 7.6.00 SRM 7.6.02 Win 2003 x64 Oracle 10.2.2 Thanks, Moe. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
