Sean,

Yep, got that handled.  Do you know if there is a more recent version of
that white paper than the one I used from Oct 2009?

Thanks,
Thad
On Mon, Feb 13, 2012 at 12:35 PM, Garrison, Sean (Norcross) <
[email protected]> wrote:

> **
>
> Just an FYI … enabling this feature does not go back and fix all of the
> tables that are storing your data “Out of Row”….  BMC has an oracle stored
> procedure for fixing that.  See page 10 and 11 of the “Using Oracle CLOBs
> with****
>
> BMC Remedy Action Request System” white paper.  Doing so will reduce your
> db size considerably (assuming you enabled it after installing ITSM).****
>
> ** **
>
> Thanks,****
>
> ** **
>
> Sean****
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Thad Esser
> *Sent:* Monday, February 13, 2012 3:26 PM
> *To:* [email protected]
> *Subject:* Re: Question about "Oracle-Clob-Storage-In-Row" setting****
>
> ** **
>
> ** ****
>
> I was just testing that scenario as you responded.  I created a new
> regular form, adding a character field with db length 8000 before the first
> save.****
>
> This is what showed in the logs (clipped for brevity) when I did save it:*
> ***
>
> CREATE TABLE T2011 (C1 varchar(15) not null,C2 varchar(254) NULL,C3
> number(15,0) not null,C4 varchar(254) NULL,C5 varchar(254) not null,C6
> number(15,0) not null,C7 number(15,0) not null,C8 varchar(254) not null)
> OK
> CREATE UNIQUE  INDEX IT2011 ON T2011 (C1)
> OK
> CREATE TABLE H2011 (entryId varchar(15) not null,T0 number(15,0) NULL,U0
> varchar(254) NULL,T1 number(15,0) NULL,U1 varchar(254) NULL,T2 number(15,0)
> NULL,U2 varchar(254) NULL,T3 number(15,0) NULL,U3 varchar(254) NULL,T4
> number(15,0) NULL,U4 varchar(254) NULL)
> OK****
>
> ...
> <creates H, T, B tables and views>
> ...****
>
> ALTER TABLE T2011 ADD (C536870913 clob NULL)****
>
>
> Still no indication that it is accounting for the storage in row.  I'm
> sure it's there, I would just like to "see" it happening or be able to
> verify it somehow.****
>
> Thanks,
> Thad****
>
> On Mon, Feb 13, 2012 at 12:04 PM, Grooms, Frederick W <
> [email protected]> wrote:****
>
> You will only see the clause if you add a 0 length character field (or a
> Diary or a field bigger than 4000 characters) as those are stored as a CLOB.
>
> Fred
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Thad Esser
> Sent: Monday, February 13, 2012 1:50 PM
> To: [email protected]
> Subject: Question about "Oracle-Clob-Storage-In-Row" setting
>
> ******
>
> Hello,
> We are setting up a new 7.6.04 sandbox server (ARS on AIX, db is Oracle
> 11gR2) and reviewing our settings from prior versions.  We've set
> "Oracle-Clob-Storage-In-Row: T" in the ar.conf.
> My understanding from reading the documents was that this setting causes
> ARS to add a clause to the CREATE TABLE statement so that clobs are stored
> in row.  In the "Using Oracle CLOBs with BMC Remedy Action Request System"
> (March 2009, 89963) white paper it says:
>   "To specify the storage option at the Oracle database level, use the
> ENABLE|DISABLE STORAGE IN ROW clause of the CREATE TABLE statement."
>
> So with the setting set and sql logging turned on, I created a regular
> form, core fields only.  This is the entire CREATE TABLE statement from the
> log:
>   CREATE TABLE T2005 (C1 varchar(15) not null,C2 varchar(254) NULL,C3
> number(15,0) not null,C4 varchar(254) NULL,C5 varchar(254) not null,C6
> number(15,0) not null,C7 number(15,0) not null,C8 varchar(254) not null)
>
> Shouldn't there be a part of that that says "STORAGE IN ROW" or something
> similar?  I tried googling for examples of what the SQL should look like,
> but didn't find anything definitive.
> Is there a way to see if STORAGE IN ROW has been set for that table?
> Out of curiousity, I ran the same test on our existing 7.1 dev server
> which has been running with that setting for years and got the same
> results.  So I figure I'm misunderstanding something and would appreciate
> any insights.
> Thanks,
> Thad****
>
>
> _______________________________________________________________________________
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