Hi Ron
I noticed the arAPPnote - indicating an approval notice. I've recently
hotfxed our servers which were presenting us with ARERR 93 (server busy)
or the same error you are getting (ARERR 92). Our servers would hang
upon handling some approval actions. The symtom turned out to be
unbelievable numbers of notifications being triggered - by a single
Approval on a change. We got 130000 entries in NTE:SYS-NT Proces Control
for a single change. hotfix was SW00369891 Knowledgebase article is KA
354923 - just a hunch - but check your NTE:SYS-NT Proces Control form
(or select from the Database if your server is unresponsive as ours was).
br
Jonas
Den 10-02-2012 16:34, Peters, Ron skrev:
**
Hello all,
Having some AR server issues. Something has been happening in the
mornings about 6am in that our service desk can't access Remedy. This
started in Decemeber but only once. Then twice in January and now a
couple times this week. The first few times it resolved itself after
about 30 minutes but this week we had to restart the AR service on the
server to get it back. The following is the arerror log from this
morning. I've contacted our DBA's to see if they notice anything but
since an AR restart resolves it, I'm not convinced it's a DB issue.
Any thoughts?
Thanks.
Fri Feb 10 06:25:30 2012 AssignEng : Timeout during database update
-- the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:25:30 2012 AssignEng : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:25:31 2012 SLMCS : Timeout during database update --
the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:25:31 2012 SLMCS : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:27:32 2012 AssignEng : Timeout during database update
-- the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:27:32 2012 AssignEng : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:27:32 2012 SLMCS : Timeout during database update --
the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:27:32 2012 SLMCS : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:29:32 2012 AssignEng : Timeout during database update
-- the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:29:32 2012 AssignEng : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:29:32 2012 SLMCS : Timeout during database update --
the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:29:32 2012 SLMCS : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:30:05 2012 BRIE : Timeout during database query --
consider using more specific search criteria to narrow the results,
and retry the operation (OUR_AR_SERVER) ARERR - 94
Fri Feb 10 06:31:32 2012 AssignEng : Timeout during database update
-- the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:31:32 2012 AssignEng : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:31:32 2012 SLMCS : Timeout during database update --
the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:31:32 2012 SLMCS : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:33:32 2012 AssignEng : Timeout during database update
-- the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:33:32 2012 AssignEng : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:33:32 2012 SLMCS : Timeout during database update --
the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:33:32 2012 SLMCS : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:35:02 2012 CMDB Dispatcher : Timeout during database
query -- consider using more specific search criteria to narrow the
results, and retry the operation (OUR_AR_SERVER) ARERR - 94
Fri Feb 10 06:35:05 2012 BRIE : Timeout during database query --
consider using more specific search criteria to narrow the results,
and retry the operation (OUR_AR_SERVER) ARERR - 94
Fri Feb 10 06:35:32 2012 AssignEng : Timeout during database update
-- the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:35:32 2012 AssignEng : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:35:32 2012 SLMCS : Timeout during database update --
the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:35:32 2012 SLMCS : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:37:32 2012 AssignEng : Timeout during database update
-- the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:37:32 2012 AssignEng : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
Fri Feb 10 06:37:32 2012 SLMCS : Timeout during database update --
the operation has been accepted by the server and will usually
complete successfully (OUR_AR_SERVER) ARERR - 92
Fri Feb 10 06:37:32 2012 SLMCS : AR System Application server
terminated -- fatal error encountered (ARAPPNOTE 4501)
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