Thanks I did not try that, however put it in wrong place then in etc/host
I tried, ip hostname hostname.qualified alias On Feb 17, 2012, at 12:30 AM, Theo Fondse <[email protected]> wrote: > Hi RemedyAdmin, > > If you put the ALIAS as an alternate server name in the /etc/hosts file for > the localhost BEFORE starting the install, it should work with Server-Name = > ALIAS. > > e.g.: > 127.0.0.1 localhost ALIAS > > > Best Regards, > Theo > > Sent from my Black/Silver Personal Computer .... > > "Try not to become a person of success, but a person of value." - Albert > Einstein > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of RemedyAdmin > Sent: 16 February 2012 23:16 > To: [email protected] > Subject: Resolved: Error: Installing Approval Server & Assignment Engine 7.5P4 > > Resolved... > > Assignment Engine and Approval Server failed to install below because the > installer cannot resolve the aliases. It is recommended to install with > hostname, then change the Server-Name to alias in ar.conf and armonitor. > Note: All other components installed with Alias successfully. > > So during installation, on the GUI Existing AR System Server, enter AR System > Server Alias = "HOSTNAME" and NOT ALIAS. > > Then to ar.conf, change > Server-Name = ALIAS > Domain-Name = company.com > Server-Connect-Name = hostname.company.com > > > > > RemedyAdmin wrote: >> >> I'm getting the below error upon installation of the 7.5p4 approval >> server component only, on aix 6.1. & 10g. >> >> on the GUI: Enter Admin User Info >> Entered: >> >> ServerAlias: XXXalias >> Hostname/IP: XXXalias >> >> >> Install GUI >> Title Gui: Approval Server Dependency >> Failed to detect AR System Server alias "XXXalias" and can not proceed >> woth installation of featureApprovalServer. >> >> >> Install.log >> LOG EVENT {Description=[SET PROPERTY >> VALIDATION_ERROR_RESULT],Detail=[APPROVAL_SERVER_UPGRADE_DEPENDANCY_ME >> SSAGE4[String:"XXXalias",String:featureApprovalServer]]} >> (Feb 09 2012 06:59:03.604 PM >> -0500),CONFIG,com.bmc.install.builder.installanywhere.InstallationTask >> Action, >> >> >> WHAT IS THE DEPENDENCY? >> >> ______________________________________________________________________ >> _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> >> > > -- > View this message in context: > http://old.nabble.com/Error%3A-Installing-Approval-Server-7.5P4-tp33297459p33339030.html > Sent from the ARS (Action Request System) mailing list archive at Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

