I'm completely new to syslog. I searched a bit about log4j, and seems that it sends logs from the mid-tier to a syslog server. My idea is that Remedy can receive syslog messages and interact with them. We developed an event correlator in Remedy that can be accessed through web services. Event information is: an event code (each code is related to one situation like: printer is out of toner or server is down), a CI and a text description. The event correlator, depending on the event code, creates incidents, add info to incidents, updates an unavailability request, add info to a CI, etc.
Now, one monitoring tool from a parter tells us that it is unable to communicate through web services. Only e-mail or syslog. E-mail seems a not so good solution, since a lot of SLA can be involved and e-mail is not assured and delays or mail losses can appear. So, I'm trying to figure how to insert syslog messages in my events form. Regards, Jose M. Huerta Project Manager** Movil: 661 665 088 Telf.: 971 75 03 24**** Fax: 971 75 07 94**** <http://www.sm2baleares.es/>**** SM2 Baleares S.A. C/Rita Levi **** Edificio SM2 Parc Bit**** 07121 Palma de Mallorca**** <http://es-es.facebook.com/pages/SM2-Baleares/158608627954> <http://twitter.com/#!/SM2Baleares> <http://www.linkedin.com/company/sm2-baleares> La información contenida en este mensaje de correo electrónico es confidencial. La misma, es enviada con la intención de que únicamente sea leída por la persona(s) a la(s) que va dirigida. El acceso a este mensaje por otras personas no está autorizado, por lo que en tal caso, le rogamos que nos lo comunique por la misma vía, se abstenga de realizar copias del mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de inmediato.**** P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es necesario. On Tue, Feb 21, 2012 at 13:17, John Baker <[email protected]>wrote: > Hello, > > You could use the Syslog Log4j plugin on Mid Tier. > > > John > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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