There is also the "Remedy Restore Tool Version" in the BMC Communities to help with the process.
https://communities.bmc.com/communities/docs/DOC-7710 Jason On Wed, Feb 22, 2012 at 9:23 AM, Peter Romain < [email protected]> wrote: > Not for the installation as far as I remember but you'll still need to > update server references as per a previous email to get it to work > properly. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Cecil, Ken > Sent: 22 February 2012 17:16 > To: [email protected] > Subject: Re: Creating/Maintaining ARS Development Environment > > Great! > > Any idea if I will need to do any touch up to the data (i.e. referencing > the > prod server name)? > > Ken. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Peter Romain > Sent: Wednesday, February 22, 2012 12:07 PM > To: [email protected] > Subject: Re: Creating/Maintaining ARS Development Environment > > You might consider copying the prod database to the new environment and > installing against that instead of doing a fresh install. > > The installers will run more quickly as they don't have much work to do on > the database. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Cecil, Ken > Sent: 22 February 2012 15:49 > To: [email protected] > Subject: Re: Creating/Maintaining ARS Development Environment > > Thanks for your reply. > > Current environment is Windows Servers, MS SQL database, and ITSM apps. > > If we do a clean fresh install of the AR server and applications on the dev > server (then take an image of that server for future rebuilds) would the db > copy still work? Just overwrite the db that got created upon install? > > Beside disabling the email, Is there any data/schema that needs to be > modified when you do a db copy before bringing up the new dev server? > For instance I wonder if you have to search for references to the > production > server name in the workflow that should be changed to the dev server name? > > Thanks again, > Ken. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Axton > Sent: Wednesday, February 22, 2012 10:37 AM > To: [email protected] > Subject: Re: Creating/Maintaining ARS Development Environment > > Database copy is the most reliable/quickest method. If on Unix/Linux, the > Remedy filesystem can be copied between the app servers. There are some > steps that have to be taken after the database and filesystem copies to > ensure that the system does not start generating email messages, etc. > after > the db is copied and before the app server is started. > > Axton Grams > > On Wed, Feb 22, 2012 at 9:16 AM, Cecil, Ken <[email protected]> wrote: > > ** > > > > I am looking for feedback on what methods you use to create and > maintain > > your AR System development environment(s)? > > > > > > > > Do you build from scratch and just import .def from production? What > about > > data? (manual synchronization with prod, no data synchronization, > automated > > tool) > > > > > > > > Is it possible to do a database copy and have an exact replica of the > > production environment? > > > > > > > > Other solutions? > > > > > > > > Please point me to any links, documentation or archived posts you've > found > > useful. > > > > > > > > Thanks, > > > > Ken. > > > > ******************************************************************* > > This email and any files transmitted with it are confidential and > > intended solely for the use of the individual or entity to whom they > > are addressed. If you have received this email in error please notify > > the system manager. This footnote also confirms that this email > > message has been swept for the presence of computer viruses. > > www.Hubbell.com - Hubbell Incorporated** > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > ******************************************************************* > This email and any files transmitted with it are confidential and intended > solely for the use of the individual or entity to whom they are addressed. > If you have received this email in error please notify the system manager. > This footnote also confirms that this email message has been swept for the > presence of computer viruses. > www.Hubbell.com - Hubbell Incorporated** > > ________________________________________________________________________ > ____ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > ******************************************************************* > This email and any files transmitted with it are confidential and intended > solely for the use of the individual or entity to whom they are addressed. > If you have received this email in error please notify the system manager. > This footnote also confirms that this email message has been swept for the > presence of computer viruses. > www.Hubbell.com - Hubbell Incorporated** > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
