It sounds cool, but I personally would tie the lat/long coordinates to the Site 
record rather than each individual CI.  If you were tracking things that were 
truly mobile such as cell phones, then it might make sense to track it on the 
CI level but it seems to me like it would make life easier for everyone to just 
have the coordinates on a site record that each CI has populated.

Also, the Google Maps API is a good way to go if you just want to display the 
coordinates on a map, but if you need to do something such as building the most 
efficient driving directions for some number of Incidents between the different 
locations you will want to purchase another product to do it to save time and 
money spent on gas.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Jose Huerta
Sent: Thursday, February 23, 2012 2:17 PM
To: [email protected]
Subject: GIS and Atrium CMDB

** One customer demands us to geo-localize the CI. The idea is to upload the 
maps of their offices and show the CI's on the map. He has a WiFi network 
capable of localizing the wireless assets. We also now, from the switches where 
each device is connected. So all this information could be in the CMDB using 
AIE.

I mean, We have no problem in modifying the BASE ELEMENT to hold the 
localization data. My question is about representing it. My only option is to 
develop a custom web page that using the google maps API shows the CIs from the 
CDMB, and shown this web page in Remedy using a data visualization field.

Any one tried it before? Any commercial app?

Thanks!

Jose M. Huerta
Project Manager

Movil: 661 665 088

Telf.: 971 75 03 24

Fax: 971 75 07 94


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SM2 Baleares S.A.
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07121 Palma de Mallorca


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