In 7.5.00, you could use the template based tooltip / view field feature to display formatted HTML - but it's not exactly what you're looking for, admittedly. From the 7.5.00 What's New:
Text formatting template and rich text formatting Templates are a method of formatting text dynamically for presentation in AR System. The data included in templates is specified through parameters that the client workflow substitutes at runtime. Templates can be used to format text in tooltips and view fields. Templates are stored as HTML file attachments in the AR System Resource Definitions form, which enables you to store information about the template. A template is HTML code with parameters or field IDs. The template can be a complete HTML document (starting and ending with <html> and <body> tags) or a portion (snippet) of an HTML document (for example, a group of table rows). A template can be processed using either of these methods: * Create a Set Fields workflow action that uses the TEMPLATE function to place content into a character field or a view field. * Bind a template directly to a view field. Use this method when you do not need to calculate parameter values in workflow. Templates can be nested within templates, either by using workflow to generate content from a template with an HTML snippet and placing it into a hidden field, or by using the TEMPLATE function within another TEMPLATE function. A message action of the type Tooltip can display the HTML generated by an earlier Set Fields action. For more information about templates, see Chapter 10, "Using templates," in the Form and Application Objects Guide. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew C Goodall Sent: Thursday, March 01, 2012 1:14 PM To: arslist@ARSLIST.ORG Subject: Re: rich text field ** Thanks David! I was looking on 7.5, but luckily this is for an enhancement on 7.6.04 Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Thursday, March 01, 2012 3:12 PM To: arslist@ARSLIST.ORG Subject: Re: rich text field Yes. Introduced first in AR System 7.6.03. Rich-text formatting in data fields You can add rich-text formatting (RTF) to character fields in browsers so that users can make changes to the format of text in a character field. For example, a user might want to italicize or center text. Additionally, you can allow users to add an image to a field with RTF by referencing a URL to an image. See Form and Application Objects Guide, "Adding rich-text-formatting capabilities to a character field" and the "Editing fields with rich text formatting" section in the BMC Remedy Mid Tier Guide. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew C Goodall Sent: Thursday, March 01, 2012 1:10 PM To: arslist@ARSLIST.ORG Subject: rich text field ** Is there a rich text field in remedy? Regards, Andrew Goodall The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"