Are you running best practice views or classic? It could be related to pop up blockers.
Sent from my iPhone On Mar 6, 2012, at 12:22 PM, Joe Martin D'Souza <[email protected]> wrote: ** We are on ARS 7.6.03 (Mid-Tier of the same version) and basically an all round windows shop.. The IE versions on our clients is 7.0.5730.13. This happens on only a few of our clients and we haven’t able to isolate the difference that may be causing this problem. Strictly speaking, all of our clients are supposed to be identical in terms of versions, settings etc. There shouldn’t really be a difference on any of them. However on some of the clients, when the user double clicks on an entry from the Overview Console, the new window opens only for a brief fraction of a second and shuts down. There is no error or warning on why it shuts itself down – it just does. There is nothing written to the event log. However on the clients that this behavior manifests, if the user holds down the CTRL key and then double clicks the entry, the new window opens and stays open – no problems.. Any of you’ll have experienced this and found a fix for it? Apparently we had opened a ticket with BMC Support, who could not find a fix for this as they were not able to get to the cause of the problem and that ticket was closed unresolved. Joe _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
