Hi Gary, How do you do the db-link, are you using linked servers going from SQL to the remote oracle table?
Regards Francois -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Theo Fondse Sent: 07 March 2012 10:33 AM To: arslist@ARSLIST.ORG Subject: Re: Trying to build a view form to a Remote Oracle DB from a Remedy SQL DB Hi Gary, Jean-Louis is correct. If my memory serves me well, I have also had to do it like that in the past. Unfortunately, if you want to do this on DB level, the only other alternative in this case, would be to duplicate the data using, for example, a stored procedure, but that is not ideal nor recommended. Best Regards, Theo Sent from my Black/Silver Personal Computer .... "Try not to become a person of success, but a person of value." - Albert Einstein -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gary Dries Sent: 06 March 2012 20:23 To: arslist@ARSLIST.ORG Subject: Re: Trying to build a view form to a Remote Oracle DB from a Remedy SQL DB Thanks for the insight, this is definitely an option. The main concern with this solution is that I am not the SQL DBA and do not have and admin access to the DB or application servers, so I am now dependant on 3 parties to help support this process (myself, Oracle DBA, SQL DBA), plus it adds another point of failure. My main goal was to control as much of the process at the application level and let ARS do what it is designed to do. I have built a dblink and a view form from remedy to a remote db in the past, about 6 years ago, but in a different configuration ARS on Oracle and the external db on SQL and that worked with any issues at all. The difference was not only the order of the db servers but I also had full Server Admin rights, where I am at now, I do not have the elevated privileges. On 3/6/12, Reiser, John J <john.j.rei...@lmco.com> wrote: > Gary, > > Jean-Louis is correct. > I am trying the same thing on ARS 7.6.03. > Had the DBA create a Linked Server on MS SQL using DTS. > I created a view in the ARSystem database using MS SQL Server > management Studio. > SELECT CAST(CONTROL_UNIQUE_ID AS int) AS UNIQUE_ID, CAST(CONTROL_NUM AS > varchar) AS Control_Num, CAST(PLANT_CODE AS varchar) > AS Plant_Code > FROM LINKNAME..DATABASENAME.TABLENAME AS TABLENAME_1 > I could then create an ARSystem View Form but that is as far as I got. > I can query either view in MS SQL Studio and get results but not from > the WUT running a search on the View Form. > I even tried a Direct SQL set fields action with no luck. > I'll post more if I get something working. > > > --- > John J. Reiser > Remedy Developer/Administrator > Senior Software Development Analyst > Lockheed Martin - MS2 > The star that burns twice as bright burns half as long. > Pay close attention and be illuminated by its brilliance. - > paraphrased by me > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Halleux, Jean-Louis > Sent: Tuesday, March 06, 2012 11:04 AM > To: arslist@ARSLIST.ORG > Subject: EXTERNAL: Re: Trying to build a view form to a Remote Oracle > DB from a Remedy SQL DB > > Hi Gary, > > According to my experience, creating a view form on a db link does not > work well. What I usually do in that case is creating an SQL view, in > the DB direclty, that will use the db link; and then create the view > form on the SQL view. > > Best regards, > Jean-Louis Halleux > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Gary Dries > Sent: mardi 6 mars 2012 16:44 > To: arslist@ARSLIST.ORG > Subject: Trying to build a view form to a Remote Oracle DB from a > Remedy SQL DB > > I have a need to build a view form to a table on a Remote Oracle DB > 10g from our ARS 7.1.06 running sql 2005 DB server > > Has anyone been sucessful doing this? > > We created the DBlink between the 2 dbs and we are able to connect > from the sql server via other tools like odbc or sql plus and see the > table on oracle db. > > ARAdmin is the oracle table owner and has read/write access, (I am > still > scptical) attempted to create the view using the parameter > LINK.DATABASE.TABLEOWNER.TABLE and I always recieve the error in the > Admin tool "Failure during SQL operation to the database : > CMS_TEST.CMSTEST.ARADMIN.REMEDY_CASES (ARERR 552)" > > SQL Log posts this error > *** ERROR *** Invalid use of schema or catalog for OLE DB provider > "MSDASQL" for linked server "CMS_TEST". A four-part name was supplied, > but the provider does not expose the necessary interfaces to use a > catalog or schema. (SQL Server 7312) > > I have worked with BMC Support and they back up all of our > configuration and settings in the ar.cfg file, and all other system settings. > > Any Ideas? > > -- > Gary Dries > OSSNMS / Sr. Remedy Developer > T-Mobile USA > Office (972) 464-3235 > > ______________________________________________________________________ > __ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend > wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" Blue Turtle Technologies (Pty) Limited | Reg. no.: 2003/002610/07 | http://www.blueturtle.co.za Gauteng : Tel: +27 (0)11 206 5600 | Fax: +27 (0)11 206 5606 | Midridge Office Estate, International Business Gateway, cnr New Road & Sixth Street, Midrand, 1685 | P O Box 31331, Kyalami, 1684 Western Cape: Tel: +27 (0)87 721 1874 | Fax: +27 (0)21 552 7764 | Unit E6, Century Square, Heron Crescent, Century City, Cape Town, 7446 DISCLAIMER: This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. 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