Hi Rob,

I asked this same question to one of Midtier lead's during "An Evening with 
Engineering" at WWRUG 2010.

I did convince him to agree on the fact that there should be a logout operation 
in web-service that needs to be called for clean logout of the user. 

I am still waiting to see if it gets implemented in any future releases.

Thanks
Chintan.

--- On Thu, 1/19/12, L G Robinson <[email protected]> wrote:

From: L G Robinson <[email protected]>
Subject: Logging out of a Web service
To: [email protected]
Date: Thursday, January 19, 2012, 1:30 PM

Hi Folks,

It's me again, with another Remedy Web service question...

So I built these web services and my customers are using them
successfully, in spite of the inherent inefficiencies that I have
observed in the get-list calls. Some clever folks here have built a
PHP API around the Web services to give our PHP users an easy way to
call the various services. It's all working as intended.

My questions revolves around "logging out" of a Web service. Since the
login/password information is supplied with each call, I don't see any
way for the Web service user to explicitly logout. When I look at the
Tomcat Web Application Manager, I see a large number of sessions
associated with the Mid-tier application... much larger than I expect.
I believe that I am seeing a "session" for each Web service call. Is
it the case that since there is no explicit logout, Tomcat will hold
onto the session until it times out?

When using the Mid-tier directly, it appears that there is only one
session per user and it stays until the user logs out or times out.

Is there a way for the Web service users to reconnect to their
previous session, if one exists?

Is there a way for the Web service user to explicitly logout so as to
end the session?

Have I totally missed the boat?

Thanks.
Larry

Larry Robinson
Remedy Developer / Administrator
NC State University
Raleigh, NC

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