Remedy Technical Specialist – 2 positions Location: Houston, TX Contract: 7 months (up to 3 years)
Job Description: Our client is currently implementing BMC Software’s entire suite of products (Remedy ITSM). This is a multi-million dollar implementation with a 5 year project roadmap (kick off was late 2010). The program is set to integrate and create cross-functional processes and systems for the entire IT organization. The implementation team is currently in phase 2, and preparing to implement and configure the following modules of ITSM: Incident, Problem, Change Management, Knowledge Management, and Service Level Management. This resource will be responsible for configuring ITSM including workflows, GUI, data loading, integrations, etc. In addition, this resource will be responsible for developing Active Link and Filters as well as integrations via webservices. Required Experience: BMC Remedy ITSM 7.6.x implementation/configuration expertise BMC Action Request System (ARS) Active Link Filter Design Please note that there will not be heavy customizations to the system. While there will be development, this is not a project with heavy customizations and therefore this resource must be willing to do primarily configurations of the system over customizations. On-site Expectations: This resource will be onsite 100% of the time (they will allow a 4 day work schedule). There is a possibility after 3-4 months that the project team will allow part-time or full-time remote but it is not guaranteed. Interviews will be completely via phone. If interested, e-mail resume to: [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
