The configuration file RKM_config.xml should give you answers to what you want..
What is SRL? Another abbreviation that might have escaped my attention?? Joe From: Pargeter, Christie :CO IS Sent: Tuesday, March 20, 2012 6:33 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: RKM 7.2 SRL ** Hi All – Does anyone know if you can (and how) to change the SRL in RKM 7.2? We would like to remove some columns, preferably only when looking from the Incident tab. ARS 7.1 p 6 ITSM 7.0.3 p 9 Window 2003 MS SQ 2005 IIS/Tomcat RKM 7.2 p 4 MidTier 7.5 p 3 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

