Hi, can you share how was solved? Thanks you
On Thu, Jul 28, 2011 at 10:31 PM, Brett Azzopardi <[email protected]> wrote: > ATTN: Rick Cook > > Hi Rick, > > I am having issues with BMC support associating my issue to the similar if > not replicated problem that you had. Can I please ask for the INC number you > have logged with them to increase the speediness of their return. If you can > you can send it to me offline to [email protected]. > > Many thanks, > > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of Rick Cook > Sent: Wed 7/27/2011 12:47 PM > To: ARSList > Subject: Re: Atrium 7.6.04 SP1 > > ** > > It was Red hat 6. Not sure of the exact version. > > Rick > > On Jul 26, 2011 7:28 PM, "Brett Azzopardi" <[email protected]> > wrote: >> Sorry Rick, >> >> One last question, was it due to the Environment you were installed it on? >> Did you also use RHEL v6.1? >> >> >> Kind regards, >> >> Brett Azzopardi >> (02)6265 0050 >> >> >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) on behalf of Rick Cook >> Sent: Wed 7/27/2011 11:45 AM >> To: ARSList >> Subject: Re: Atrium 7.6.04 SP1 >> >> In one of the installation XML files there is a setting that needs to be >> reset. BMC should know about it, because they have been working the same >> issue with us. >> >> Rick >> On Jul 26, 2011 6:28 PM, "Brett Azzopardi" <[email protected]> >> wrote: >>> Hi all, >>> >>> I am having some serious trouble installing Atrium (including AIS and AIE, >> no WS) on RHEL6.1 OS with an Oracle 11G database. >>> >>> Each time I get a failed result and the only thing I can find in the error >> log is; >>> >>> " SEVERE >>> >> com.bmc.install.product.atriumfoundation.cmdb.CMDBRuleEngineInstallerExecutorTask >>> >>> THROWABLE EVENT {Description=[Failed to prepare CMDB Rule Engine]} " >>> >>> I have checked communities website and the result suggested to remove the >> sample data, this >>> created another error on the failed install. This is a fresh install, ARS >> was successful though >>> approval server sanity check failed. Can anyone help? >>> >>> Kind regards, >>> >>> Brett Azzopardi >>> >>> >> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
