The BMC Administrator Remedy Developer will be a key resource to the Enterprise Remedy Team located in Chantilly, Virginia.
The role is to assist in the development, testing, documenting, deploying and maintaining of the BMC Cloud Lifecycle Management (CLM) Protal. This includes building, testing, and deploying workfolows; documenting design, deployment, maintenance instructions; and supporting the migration from development to production. Also to provide tier 3 support. The ideal candidate will be responsible for supporting installation, configuration, testing, support and documentation for a protal centered on the BMC CLM. Candidate must have experience design and development of BMC CLM suite of products and be able to effectvely deploy, develop and support them. This suite of products includes REMEDY, ATRIUM, and BLADELOGIC. The candidate must be proficient in at least one of these products and preferably knowlegeable in all. · 3-5 Years recent and continuous experience in the installation, development, support of BMC Cloud LifeCycle Management Tools. Working knowledge expertise in following areas: Operating Systems- MS/Intel (2k and higher);Linux RH5.x; Scripting Languages and Virtualization Mnimum of 5 years technical ARS develpment experience. Extensive Remedy technical skills including administrative support for Remedy production servicrs. SPecialized skills in developing forms filters, escalation, active links, menus, guides and applications and provide upgrades and application patches to Remedy COTS products including ARS 7.x and Mid Tier Assist with software upgrades and maintenance upgrades on all Remedy/Web servers. Assist in configuring and installing Web servers to deploy Web-based access to Clients, as well as, web reporting capabilities Design, customize and develop custom reports utilizing Crystal Reports and Remedy's report writer Assist in developing training documentation and help facilitate formal training sessions for medium to large groups of users · Troubleshoot issues and defects within the Remedy application Qualifications: 6+ Years Experience with BMC Remedy AR System 6+ Years Experience as a BMC Remedy Consultant Remedy Approved Consultant Extensive Experience with ITSM Applications Extensive Experience with BMC Atrium CMDB ITIL Foundation Certified Strong Verbal and Written Communication Skills Ability to interact professionally with a diverse group including executives, managers, developers, and subject matter experts Ability to convert technical knowledge into easily understood terms Strong organizational, problem-solving, and analytical skills Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Ability to work on complex projects with general direction and minimal guidance Ability to work independently and as a member of various teams and committees Excellent client relationship skills Excellent at multi-tasking and working well under pressure Proven ability to produce quality products and meet deadlines · Creative, flexible, and innovative team player _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
