Thanks.

This is a 64bit Windows 2008 with 2048MB max heap.

I ask because in the below document for an x64 8GB system with 2500MB Max Heap 
BMC recommend setting that value to 30,000 and referenceMaxElementsinMemory is 
set to 1800

See “Performance and Scalability White Paper”  page 10/77 (mid tier spec) and 
42/77 (mid tier config) - 
http://documents.bmc.com/supportu/documents/97/70/249770/249770.pdf


Regards,
 
Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . www.jcp.com  |  
972.431.1518

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Mark Hodges
Sent: Thursday, March 29, 2012 11:29 AM
To: [email protected]
Subject: Re: arsystem.ehcache.maxElementsInMemory - what whould it be set to 
for full ITSM midtier - box has 12GB memory

There is quite a lot of information about the various parameters in the mid 
tier guide (in the "configuring the mid-tier" chapter, cache settings section)

maxElementsInMemory is a total count that is actually ignored in favour of 
referenceMaxElementsInMemory, which seems to be set to 1250 by default and gets 
multiplied by the various factors to determine the count for each type of 
object. 

You'll run into an address space limit if you are on a 32 bit JVM regardless of 
the amount of RAM in the box (a little under 3GB on windows usually) so you 
probably aren't going to fit the full ITSM suite in memory unless you are 
running on a 64bit JVM. I read somewhere (in the BSM tuning guide I think) that 
as a rule of thumb for every 750MB of additional heap size configured over and 
above the recommended 1 GB you can increase this value by 1250, so that's 
probably a good starting point. 

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