I have always wanted to write a book that would help others. If this project ever gets rolling again I would like to be involved. I would also be interested in taking what we have so far and completing it if necessary.
Tim -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of arslist Sent: Monday, April 02, 2012 9:27 AM To: [email protected] Subject: Re: Book on Remedy... ** Actually had a bunch of chapters written, a couple by others, and then it took so long the next release… the next release… My current thinking at some point is we need to create a wiki type collaborative effort, but again, the reward versus time model doesn’t work that well for someone like me. Instead I focused the last few years on filling the Conference void, more time consuming than I expected (yes, I really was that naïve, otherwise I would never have attempted it. Fortunately we have a great team working on it, the first year was a rather steep learning curve). Original title for the book was: In the beginning, there were filters Both history and how to approach with the ARSystem versus traditional languages( which to me includes the silly world of java interpreters), In other words process oriented versus code block oriented. An object in Remedy [ARSystem] to me is a process not a sub-routine black box. Daniel From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Gordon Frank Sent: April 2, 2012 8:58 AM To: [email protected] Subject: Re: Book on Remedy... ** Dan Bloom and a few others had talked about making a Remedy "Book for Dummies" but I think we got side-tracked. I've mentioned it to Doug a couple of times, but he got side-tracked as well. At the time we talked, ARS was still at Version 5.x. Things have gotten more complicated with the rise of 7.4 and ITSM\CMDB. I would think it should be two volumes. Volume 1, basic Remedy ARS. Volume 2, ITSM\CMDB. BMC has excellent documentation, but no one has consolidated it into a book form. I am currently composing a Remedy 101 book for my current job and it would not be hard to combine several documents into one if I had the time. When Dan and I first talked, several people were going to take different chapters. Thoughts I had for Chapters are: 1. Basic ARS 2. Thin Client 3. Development 4. Integration 5. Reporting 6. Doug Stuff (Doug wrote a Tips and Tricks "book" back 3-4 years ago) 6. Secrets that not everyone knows (ARSList could feed this) 7. Gotchas 8. etc. Time is the problem, but there is enough expertise out their that it could be done. Gordon Frank Exelis, Inc ________________________________ From: "[email protected]" <[email protected]> To: [email protected] Sent: Friday, March 30, 2012 8:08:11 AM Subject: Book on Remedy... ** Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
