Double check your workflow - we found a similar issue we had on an advanced SRM request. User wasn't updating a particular field for SR submit but it would complain they didn't have access to a particular field - which we found later had no permissions assigned.
We used Abydos analyzer to help us track down the culprit. Is this a submit or modify process? If submit - Add allow any submitter on Comments. If modify - consider adding public change to comments field. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Dee Sent: Friday, April 06, 2012 4:33 PM To: [email protected] Subject: Production Issue: ARERR 330: You don't have write access to field This error is "You do not have write access to field : Comments (ARERR 330)" is popping up for a user that has read access to this field and is not updating this fields at all. He is updating another fields which has no baring on the Comments fields. This is happening in the MT and not in the user tool. I have turned on all logs, I don't see the error there. Any thoughts .. is the logs could show which workflow is triggering the error. arjavaplugin.log arerror.log aruser.log arsql.log arsignald.log arplugin.log arfilter.log arapi.log its not active link, I logged in as the user, and activelink logging show nothing. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Production-Issue- ARERR-330-You-don-t-have-write-access-to-field-tp7444239p7444239.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
