Hi,
In development, we currently have an installed version of the Product Catalog 7.6.4 on Solaris/Unix. We would like to wipe it clean and start from scratch. There supposedly is a maintenance tool that runs on the Unix server that hosts the Remedy system. Not sure where this file/tool is. Does this tool manage the cleanup? I read thru the Product Catalog & DML docs, however I was unable to figure out how to re-install the product catalog. We have existing CI's on Dev. What will happen to the CIs in Dev when I wipe out the current product catalog entries? And how do I re-associate the new product catalog categorizations to the existing CIs in Dev? I hope this will not wipe out the people CI's. I have done an product catalog updates before by importing the data into the staging PDL tables, however this is different. All the files that I saw on the EPDs were downloads for updates (Sp1/SP2). How do I reinstall the product catalog? Are there any things that I need to watch out for? We also have services / service offering CI's in Dev. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
