Good Morning, Currently I have an plain text email that is sent to an end user asked for approval to perform some work. "If" the end user does a reply all and puts approved in the body of the email, when it is received, a set of workflow is executed. This is a bit weak because it relies on the end user doing exactly what is needed.
What I would like to do is send a HTML formatted email containing 2 buttons. "Approved" and "Rejected". When the button is pressed, the reply all email is opened and the right information is populated in to the body of the email. This way all the end user has to do is press "Approved" and then press send. If anyone has done something like this, I would appreciate hearing how you did it. Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-317-2897 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
