REMEDY ENGINEER / DEVELOPER Intact Technology has an IMMEDIATE and URGENT requirement for a Remedy Engineer / Developer for the following locations.
Location: Herndon, VA; Dallas, TX; Richmond, VA Long Term Projects Summary The Remedy Engineer(s) will lead development, configuration, customization, performance, and maintenance of BMC Remedy IT Service Management Suite 7.x applications, key AR system components, and other integrated products. Duties and Responsibilities - Responsible for the installation, configuration, customization and maintenance of key integrated products and components of BMC Remedy IT Service Management Suite. Integrated products and components to be supported include but are not limited to: Remedy Mid-Tier 7.x - Design, engineer, install, configure, integrate, test complex architectures and component configurations and other product integrations relating to BMC Remedy IT Service Management Suite products and/or solutions. - Develop and administer BMC Remedy ARS applications and implementation of new functionality including forms, workflow, alerts, filters, escalations, menus, and other related components. - Create detailed design documents and functional specifications for new applications and services and for enhancements to existing BMC Remedy ITSM applications and/or components. - Contribute to design sessions with Architects and IT Operations Engineers. - Coordinate with database administrators to configure, tune and maintain the database. - Assist in the definition of business requirements, determine scope, estimate work effort and determine duration of development activities. - Coordinate with functional and technical groups to translate business requirements into technical design documents. - Assist with the development of Remedy reports using Analytics and/or Crystal Reports. - Administer, tune, troubleshoot and support deployed solutions in a mission critical 24x7 environment. - Ability to work well within team environment. Strong written and verbal communication skills. - Responsible for future upgrades and management of Development, QA, and Production environments. Requirements Education: Bachelor's degree or higher in Computer Science or related discipline. - Minimum of five years in technical consulting or computer science experience. - Minimum of 5 years in-depth hands-on experience, practical and theoretical knowledge of installation, configuration, development and production support of the BMC Remedy IT Service Management Suite 7.x. - Must have hands-on experience with product integrations with the following: - Active Directory - Integrations with BMC and non-BMC operations management products (experience with HP tools such as NNMi, OM, OMi, DDMA, DDMi, etc a plus) Please contact me at your earliest opportunity. Sincerely, John Clipp 240-343-4440 jcl...@intact-tech.com<mailto:jcl...@intact-tech.com> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
