Thanks
_____________________________________________________________________________________
 


John Atherly  |   APC by Schneider Electric   |  Information, Process & 
Organization (IPO)  |   Remedy Administrator / Developer 
Phone: +305-266-5005 ext. 237  |   
Email: [email protected]  |   Site: www.apc.com/  |   Address: 703 
Waterford Way, Suit 850, Miami, FL 33126 USA 
*** Please consider the environment before printing this e-mail 




"Joe Martin D'Souza" <[email protected]> 
Sent by: "Action Request System discussion list(ARSList)" 
<[email protected]>
04/13/2012 03:22 PM
Please respond to
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Subject
Re: Application-Delete-Entry "$SCHEMA$" $Request ID$






** 
Your SQL log may probably have the reason why a delete fails..
 
Things I can think of off-hand:-
Does that entry really exist?
Does the user performing that operation, have access to $1$?? I’m assuming 
he does as he seems to be able to read what that value is.
Does the DB user that the AR System is connecting through, still have the 
rights to delete? Or has it been revoked?
 
Joe
 
From: John Atherly 
Sent: Friday, April 13, 2012 2:30 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected] 
Subject: Application-Delete-Entry "$SCHEMA$" $Request ID$
 
** 
Ok I give up on figuring out why I'm getting error  Return Code: 0l 

<ACTL> Checking APR:SE:APP:Delete Network Share (0) 
<ACTL>     -> Passed qualification -- perform if actions 
<ACTL>          0: Run Process 
<ACTL>             Application-Delete-Entry "$-5$" $1$ 
<ACTL>               Process: Application-Delete-Entry 
"APR:SE:APP:ApprovalConfig" 000000000000982 
<ACTL>                  **** Failed 
<ACTL>                  Return Code: 0l 


_____________________________________________________________________________________
 


John Atherly  |  APC by Schneider Electric   |  Information, Process & 
Organization (IPO)  |   Remedy Administrator / Developer 
Phone: +305-266-5005 ext. 237  |   
Email: [email protected]  |   Site: www.apc.com/  |   Address: 703 
Waterford Way, Suit 850, Miami, FL 33126 USA 
*** Please consider the environment before printing this e-mail

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