Sagar, This is relatively easy to do with the proper process. You will want to be using the command line data import tool (differs depending on your version of Remedy (which you didn't specify))
1 - Create Attachment field somewhere, either on your current form, or on a dialog that you pop up.entirely your choice how you present this attachment field to your users 2 - Create workflow that saves that attachment to a specific place on your server 3 - write a script (batch, perl, ksh, etc) that executes the command line import tool utilizing a pre-configured mapping. It is of course more complicated than that..specifically step 3.but that is the general gist of how it works. Not entirely sure what part of that process you need assistance with though. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of vidyasagar kommu Sent: Saturday, April 14, 2012 10:11 AM To: [email protected] Subject: Uploading CSV file data in form ** Hi All, How can I upload the file containing data in the remedy form. I want to Create a Attachemt filed in Form when evevr user want to Upload a CSV file Csv file containg the data (Form fields data ) once uploading done we need to update the records in form (e.g.open tickets need to update the status to Close ). 1) How to create a pop up window where I need to upload a new CSV file. 2) After we upload the file the form should use that CSV and update the multiple records using the CSV in the form Thanks in advance. Thanks Sagar _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
